Refund policy

Return & Exchange Policy

Tohfa Linen House
Effective Date: August 2026

Thank you for shopping with Tohfa Linen House. Please review our Return & Exchange Policy carefully before making your purchase.

All Sales Policy

All sales are final. We do not offer refunds.

Exchanges

We offer exchanges under the following conditions:

Exchange requests must be made within 3 days of delivery.

Items must be unused, unwashed, and in original packaging.

Proof of purchase is required.

Customers are responsible for all return shipping costs associated with exchanges.

To request an exchange, please contact:
📧 info@tohfalinenhouse.com

Holiday Policy

Due to the seasonal nature of our products:

No exchanges are allowed during or after the following holiday periods:

  • Christmas
  • Easter
  • Passover
  • Hanukkah

All purchases made for these holiday periods are considered final sale and not eligible for exchange.

Non-Eligible Items

The following items are not eligible for exchange:

  • Used or washed items
  • Items not in original condition
  • Items requested outside the 3-day window
  • Holiday-related purchases
  • Damaged or Defective Items caused by the customer

If your item arrives with a manufacturing defect or damage, you must contact us within 3 days of delivery.

Please email:
📧 info@tohfalinenhouse.com

Include:

  • Your order number
  • Clear photos of the item and packaging
  • Approved cases will be eligible for a replacement or appropriate resolution.

Contact Us

Tohfa Linen House
📧 info@tohfalinenhouse.com